About

IndianHead2

Company History and Background

Proudly serving customers in various markets since 1977, Indian Industries is a family owned and operated company headquartered in Arlington, TX. Representing the best names in sealing, EMI shielding, and thermal management and specializing in custom fabrication of gaskets/seals, we’re your one stop source for your sealing, EMI shielding, and thermal management needs.

We credit our success over the past 30+ years to an amazing staff that is knowledgeable and customer-focused, long-standing relationships with customers and suppliers, and creating customer value with every opportunity. When doing business with Indian Industries you can expect a staff that will go above and beyond to meet the needs of the customer, a quality product, and fast response time.

Mission Statement

“We strive for premier customer service not only through our quality products but also by embracing our core values.”

With a continuous focus on enhancing our customer service, providing a quality product, and exemplifying our core values, we believe the sky is the limit in our ability to grow and create more value for our customers.

Core Values

At Indian Industries, we expect our team to exemplify our core values every day. Our values are the foundation of our company culture and influence everything we do.

Customer Satistfaction

“Partner of Choice”

We go above and beyond for our customer by enhancing value and experience with every opportunity.

Teamwork

“Teamwork makes the dream work”

Working together creates good morale and success both internally and externally.

Happy Employees

“Happy employees make happy customers”

We embrace an environment that is friendly and genuine to customers, suppliers, and each other.

Growth

“Think Big!”

We continue to move forward and never settle for mediocrity; setting the bar high while promoting personal and professional development is how we grow.

Quality

“No detail too small”

We’re proactive in striving for excellence from start to finish.

Integrity

“Our word is our bond”

Our strong moral principles guide our actions day in, day out.

Family

“Treat others as you would want to be treated”

We are family owned and operated so we understand the importance of exemplifying family values in the workplace.

Why Choose Indian Industries?

Customer Service:

We believe our needs are met when we put the needs of our customers ahead of our own needs. We exist today because of our customers and the trust they’ve put in us over the years. We believe customer responsiveness time is a competitive advantage so our staff makes the effort to respond fast, really fast with every customer contact opportunity. Whether you have a project and need support from concept to production or you know exactly what you need and just need a quote, our knowledgeable and friendly staff will be by your side the entire time until you’re completely satisfied.

Stability:

We’ve been in business for over 35 years which is a testament to our integrity and stability. We have the experience and resilience to navigate our company into the future. We’re focused on doing what’s best for our customers and company over the long-term. In addition, we’re a financially sound company which allows us to scale quickly if need be and eliminate the concern of supplier financial risk with our customers.

Relationships:

We’re thankful for the customer and supplier relationships we’ve developed since 1977. We truly believe in the power of a relationship. Relationship building requires doing what you say, listening effectively, creating long-term value and going the extra mile. Our suppliers are much of a part of our success as our customers and employees. If you have an issue that needs immediate response or you need a product expedite, we have the ability to immediately connect with the right people at our suppliers so things get done as quickly as possible.

Best Value:

When doing business with Indian Industries, you can expect a quality product, a fair price, on-time delivery, and a staff that will do everything to make the customer happy. We strive to provide premier customer service with every opportunity and always raise the bar to enhance our customer experience.

Company Culture:

We put an emphasis on cultivating a winning culture. Our values serve as the foundation of our culture and we put an emphasis on exemplifying behaviors that align with our company’s values. We work hard but like to have fun along the way. Company lunches, events, and parties are some ways we like to have fun along the way. Whether you make a visit to our company or you deal with a friendly staff member on the phone, we hope your dealings with us are enjoyable and helpful.

Award Winning:

We’ve been honored to receive awards from our customers as a valued supplier over the years. We serve a variety of customers from different industries but no matter the industry our focus stays the same. We’re thankful to receive supplier achievement awards from customers including but not limited to Raytheon and FMC Technologies.

Quality:

We’re AS9100C and ISO 9001 certified so we understand the importance of quality. Not only do we understand the importance of sustaining an efficient and effective quality system so we can deliver consistent, quality products but we understand quality goes further than systems and processes. We believe in quality across the board and that means quality people, quality packaging/labeling, quality equipment, quality hiring and quality training.

News

Indian Industries is pleased to announce that we’re now a member of the International Sealing Distribution Association (ISD).

February 25, 2016

The International Sealing Distribution Association (ISD) is a not-for-profit trade association formed to enhance the success of members through information, education, and interaction. ISD members make, sell, install and/or maintain mechanical and hydraulic seals, packing, gaskets, o-rings, and related fluid sealing products and range from the largest distributors and manufacturers in the industry to companies with less than 10 employees. This diversity is one of ISD’s strengths. ISD is committed to success — YOURS! ISD’s member benefits and services are designed to improve the professionalism, success and profitability of participating companies and individuals.

Certificate of Registration Award

March 27, 2012

Indian Industries has been awarded with a Certificate of Registration certifying that it operates a Quality Management System that complies with ISO 9001:2008 + AS9100C requirements.

Raytheon Excellence Award

Indian Industries is a Raytheon 3-Star Supplier Excellence Award winner for 2007 and 2009.

O Ring Splicing added

Indian Industries now offers O-Ring splicing capabilities along with vulcanized and corner spliced gaskets.

Minority Supplier of the Year

Indian Industries is nominated for Minority Supplier of the Year by Raytheon for the fourth straight year. (2003, 2004, 2005, and 2006.)

Kentucky Location

Indian Industries has a fully operational office in Louisville, Kentucky which specializes in spare parts for the material handling industry. This branch will also stock parts from any line Indian distributes.

Parker Stratoflex Award

Indian Industries is a Parker Stratoflex Network Procurement Award Winner for 2003.